Client
CSIRO
Year
2024
Duration
10 months
Services
Product Strategy · Service Design · Prototyping · Stakeholder Alignment · Discovery
Translate complex scientific capability into actionable product direction — reducing ambiguity, improving stakeholder alignment, and creating structured artefacts that make investment and delivery decisions easier.
CSIRO is Australia's national science agency, operating across deep research domains and delivering outcomes through partnerships, programs, and technology. Research capability is powerful — but turning it into products people can adopt needs clear problem definition, alignment, and practical pathways to delivery.
- 01Facilitated discovery to define user needs, constraints, and measurable outcomes
- 02Synthesised insights into opportunity areas and prioritised pathways
- 03Created service and product concepts that balanced ambition with feasibility
- 04Built prototypes and artefacts to support stakeholder decision-making
- 05Established a delivery narrative that linked strategy to execution
"The gap between research capability and product adoption isn't technical — it's a clarity problem. Define the problem well, and the solution becomes obvious."
— CSIRO engagement
Clearer product framing and stronger alignment across teams and stakeholders. Reduced ambiguity around what to build and why, with structured artefacts that made investment and delivery decisions easier.
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